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Everything people ask us before they book. If yours isn't here, text it to us.

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Price

Can the price change on the day?

Only if the job is different from what you booked, like an extra room or a bigger one. We walk through with you first, say the number out loud, and you approve it before we start.

What counts as a room?

Up to 250 square feet. A bigger room counts as two. Hallways and stairs are priced on their own.

What's the minimum?

Between $129 and $299 depending on your area, with the drive included. It's a floor, not a fee on top. A $169 job in SF is $169.

How do I pay?

When the job is done. Card, Zelle or cash.

Do returning customers get a deal?

Yes. 10% off if you book again within 12 months.

The clean

How long until it's dry?

Usually 4 to 8 hours. Open a window or run a fan and it's faster. You can walk on it in socks right away.

Will every stain come out?

Most do. Some old ones are set for good, and we tell you which before we start. We never promise a stain we can't deliver.

Is it safe for kids and pets?

Yes, once it's dry. Keep kids and pets off the carpet until then.

Do I need to move furniture?

No. We move light pieces like chairs and side tables. Just clear small items and anything breakable.

Truck mount or portable?

Houses get the truck mount. High-rises and streets with no parking get the portable machine. Same method, same result.

Booking

Do I need to be home?

Usually someone lets us in and does the walk-through at the start, then you can go. Can't be there? Text us the door or lockbox code and we'll let ourselves in.

Do you work weekends?

Yes. We work 7 days a week.

How fast can you come?

Often the same week, sometimes the next day. The price tool shows the open days.

What if I need to reschedule?

Text us. It's free with 24 hours' notice.

Still wondering?

We answer texts fast, 7 days a week.

Text us a questionCall (408) 786-7273